AP WhatsApp Certificate: Civil services on WhatsApp..will start soon in Tenali, CPM is worried about information privacy..
AP WhatsApp Certificate: Arrangements are being made to make birth and death certificates available on WhatsApp soon in Andhra Pradesh. The government wants to provide citizen services through WhatsApp in the state and is working accordingly. On the other hand, doubts are also being raised regarding the validity of the digital certificate given on WhatsApp. Along with the fear of fraud in the courts, doubts are also being raised on the validity of digital certificates.
The state government is soon making arrangements to provide WhatsApp governance services to the people in AP. WhatsApp was supposed to launch civil services on January 18, but it was postponed due to technical reasons. However, arrangements are being made to start the first phase of civil services in Tenali.
AP Chief Secretary Vijayanand announced that people will soon be provided the facility to obtain birth and death certificates through WhatsApp. It is learned that this process will be experimentally tested in Tenali this month. A review meeting was held with officials of concerned departments at the Real Time Governance Society in the Secretariat on Monday on the process of providing birth and death certificate services to citizens through WhatsApp Governance.
With an aim to make government services more convenient for citizens, the Chief Minister decided to make WhatsApp Governance facility available to the people. He instructed the officials of the concerned department to speed up the RTGS process. It is important to provide birth and death certificate services under WhatsApp governance and orders have been given to start the work related to it immediately.
Action should be taken at the field level to provide these services to the people without any difficulty. It is suggested that it should be experimentally tested in Tenali first. It is suggested that the problems and technical difficulties faced at the field level should be closely examined and studied and this system should be strictly implemented accordingly. It is suggested that Panchayat Raj, Medical Health Department and Municipal Administration Department should provide all necessary support to the RTGS officers.
A lot of doubts about WhatsApp governance..
As part of WhatsApp governance, the government provides digital copies of certificates issued to citizens, and if duplicates are made, questions are being raised on who will be held accountable by the village and ward secretariat and your service managers. Are. Till now each certificate is issued only after field level verification by government officials.
Village, ward and secretariats were established under the YCP government but they were not linked to main government departments, so they remained mere supporting departments in the system. All government departments have converted secretariats into their subsidiary and subordinate departments. As a result, civil services are still provided by existing government departments. There is still no direct service in the secretariats. It is doubtful that there will be more complications with the latest services provided by WhatsApp.
entangled in court
Courts are still not recognizing the digital certificates and online registrations introduced by the YCP government. Courts do not allow documents without official signatures, official symbols and certificates. Courts only allow documents containing details of certifying authorities. In this context, doubts are also being expressed regarding the validity of digital certificates and PDF documents. Hindustan Times sought clarification from the RTGS media department but did not receive any response.
CPM’s concern about data privacy
CPM has expressed concern that the provision of 150 types of citizen services through WhatsApp without data protection law is a violation of the fundamental rights of citizens. CPM made the mistake of entering into an agreement with Meta Company to provide e-governance services through WhatsApp in the state.
CPM State Secretary V. Srinivas Rao expressed concern that if a certificate is required, the documents related to it will have to be uploaded, there is no legal guarantee that they will be safe on WhatsApp, there is also no assurance that That they will not be misused. , and pending the Data Privacy Act 2018.
He said that many types of documents, including Aadhaar, have been misused in the past, but there is no guarantee that citizen services will be available quickly, but there is a huge possibility of misuse of data for political and commercial purposes. There are allegations that the government is planning to reduce the secretariat staff by signing an agreement with WhatsApp that the MeeSeva and Secretariat systems are already in place.
It is objectionable for corporate companies to use personal information of citizens which is considered confidential as the government’s decision will render service personnel unemployed. The CPM has demanded that the agreement should not be implemented until the Data Privacy Protection Act is passed, the secretariat staff should not be reduced and security should be provided to service centres.
