Electric vehicle: These mistakes in electric vehicles

Electric vehicle: The consumer who bought an electric vehicle had serious problems with his performance. The consumer resorted to the commission as the battery was not working as a guarantee and lack of proper capacity. There was a loss of allegations. The commission dismissed the complaint as complaints and requests were not shown.

Waka Pratap Reddy of Guntur has contacted the platform under Section 35 of the Consumer Protection Act 2019 on the electric vehicle performance of the electric startup pure pure Eve. He has issued notices to the respondents on the injustice done by them and requested the inquiry Commission. He asked the respondents to claim money. He also requested compensation of the rupee.

Problems from first day…

In 2022, the victim bought a pure EV -based transo model electric vehicle from the net energy company dealer. The challan was paid Rs 83,999 and bought a vehicle on 16 February 2022. On the same day another receipt was given when he sprayed 94 thousand rupees for the vehicle.

Another manual bill in the name of additional battery warranty was raised at an invoice price. The warranty applies up to 60 months or 40 thousand kilometers. The vehicle is said to be called mileage of 100 to 120 km with each charge. The dealer has brought in notice that mileage does not exceed 40 km every day since the vehicle was purchased. The dealer suggested that the pure eve complained to the company through the mail. The complaint states that the problem will be solved.

He has repeatedly complained to the dealer that since the purchase of electricity, the battery problem has been faced. The victim was told that he had informed the manufacturer. He was ready for the problem. The victim complained that the seller failed to provide the right service, while the battery was not replaced.

Legal notice after one year…

On July 14, 2023, he sent additional correspondence for battery replacement or Rs 45,000 for Rs 45,000 and for warranty demanding legal notices. The victim returned on 18 July after the dealer was not notice. Pure EV has received notices.

Electric vehicles are being produced by pure Eve startup in Hyderabad. The manufacturer in the Consumer Commission has argued that the rules of the product for vehicle warranty should be strictly implemented.

At the same time, the victim failed to submit a written evidence to the Commission about his complaint. The commission was unable to give evidence of the allegations made by the complainant. He was unable to present evidence that the dealer had earlier complained about the battery performance. He was also unable to present any evidence to contact the vehicle vendor about the problem.

Charge beyond the need …

At the same time, the warranty rules given by Pure EV will apply only to 4 free services and 6 payment services as per schedule. For this, the vehicle was unable to show the service burden. While the vehicle claims 100–120 km of mileage with single charging, the buyer has accepted himself that the vehicle was regularly charged.

The Commission believes that the buyer cannot show evidence of the allegations mentioned in his complaint. As a result, compensation and battery replacement were demanded. The complaint was dismissed to this extent. The complaint was dismissed by the complaint when the complaint was consulted and no credentials were made by complaints. The commission, a female member Sasikala and member Venkataraman, Nalpuri Chiranjeevi, chairman of the Consumer Forum ruled on 17 January.

The latest event has suggested that the use of electric vehicles is increasing day by day. Each complaint is written in writing and if the vehicles are not served according to the schedule, then there is a risk of cancellation of their warranties.